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Testimonial – Graham Boggs
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'...we commissioned JDL Concepts Ltd (Signature Homes Manukau) to build a new home for us in a new development at Spinnaker Bay, Beachlands. We believed that we would be a somewhat difficult customer in that much of the concept design was our idea and we would be asking JDL to build a home that was not of standard specifications and could pose big challenges. The process of pulling everything together was an absolute credit to the team at JDL and right from the start my wife and I felt that we were working with a team that we could easily fit in with. Regular meetings were set up to plan a to-do checklist, and each meeting documented so we all understood the action and who was responsible. Communication is the most important factor in a project like this and right from the start even though several people were involved we co-ordinated everything through one person representing JDL. Many changes were made, in particular by us as this was the first time we had built a home. In making the changes, at all times we were made to feel comfortable and not unreasonable. JDL never promised they could do something and didn't deliver and were proactive with some ideas that they felt would help the aesthetics and flow of the building. I must say that our first experience of building has been a challenge but because of the way in which JDL handled the process, the experience was very exciting and something I would thoroughly recommend to anyone. The selection of who to build your home is very daunting and we could have been mislead by several companies we approached who did not have good processes in place and quite frankly had little appreciation of what the customer wanted. JDL were prepared to listen and work as a team.'
Graham Boggs – Beachlands
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